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Trade Users Terms And Conditions

  • Delivery is for your account. You may arrange with your own couriers to collect.
  • When registering to our trade program, you will automatic be sign ed up to our mailer.
  • A quote is not a confirmed order. If a product is not in stock, an alternative will be sent to you otherwise you will be provided with a date for the stock to arrive if has not been discontinued. Bespoke Home reserve the right to correct mistakes made on quotes.
  • Bespoke Home reserves the right to change these T&C’s at any time.
  • You must notify us of any damages within 5 days.
  • If someone is not available to receive your order, you will be charged for the re-delivery.
  • We will not be responsible for delayed deliveries for reasons out of our control.
  • Returns cannot be made on custom items and special orders.
  • We can source a variety of products however, those that are approved by you and have not previously been ordered by us cannot be our responsible with regards to the quality and composition.
  • ‘End of range’ products do not qualify for additional trade discount.
  • Some items may be delivered directly from our supplier so multiple deliveries for orders may occur.
  • Delivery cannot be arranged until the funds have reflected in our account.